Our business is all about helping our clients to survive disasters, so to some extent it’s just business as usual for us—our data centres and work-area recovery facilities are designed to keep operating in all circumstances. Because of the nature of our business, we have very stringent specifications, but nonetheless the measures we have in place might help other businesses come to some conclusions about what they should be doing.
All our facilities have alternative power in the form of UPSs and generators—our business can keep operating and, as important, so can the work-area recovery facilities we provide for clients.
UPSs and generators run in parallel, with automatic failover.
Our Midrand data centres have several diesel tanks, and diesel can be pumped to the various buildings are needed.
Diesel supplies are sufficient for four to five days of continuous use.
We are not reliant on local suppliers for refuelling. If needed, we have a mobile tank that can be put on one of our own vehicles to fetch our own diesel.
Our generators are on a full maintenance plan.
As regards telecommunications, we have multiple providers, so communication links can be failed over between them.
In addition, our Midrand and Randburg sites are connected by a dedicated fibre link. Thus if only one site can connect to the communications network, it can link in the other.
We have multiple sites in Gauteng, KwaZulu-Natal and the Western Cape, as well as internationally, all on different parts of the power grid. This enhances our ability to help clients recover their ICT environments.
All our sites have auxiliary water tanks.
All of these measures make our sites more resilient to the benefit of our clients—but also could serve as prompts for what companies should consider putting in place at their own facilities. Power shortages are going to be a fact of business life for the foreseeable future: What’s your strategy?