If or when a disaster does strike, the organisation needs to know how to recover.
By Jeremy Capell, GM: Advisory Services, ContinuitySA
As we saw in a previous blog, building resilience into the corporate DNA is critical to ensure that an organisation is able to adapt to change, even disruptive change. But the other essential piece of the puzzle is the ability to recover quickly if (or when, if you are a realist) disaster does actually strike.
Recovery needs to be planned for and practised, much as an athlete needs to have a training regimen and follow it. When it comes to recovery, organisations must know how to reduce the impact of a disaster by protecting life and limiting damage to assets and property; and how to establish rapidly an integrated structure to coordinate an effective response.
The response would include recovering key processes within acceptable time frames, and effective crisis communications to protect the organisation’s reputation.
In order to help our clients design the right training regimen, and ensure it keeps working, ContinuitySA has a suite of services to assist. They include:
- The development, implementation, assessment (auditing) and testing of plans and programs for: emergency response, incident management, crisis management, business continuity, and ICT disaster recovery.
- Facilitation of crisis simulations/ war-gaming.
- Recovery coordination.
- Assurance reporting.
- BCM training, including training for certification by the Business Continuity Institute and International Standards Organisation.
- Network recovery.