Business continuity is a critical but non-core capability that can help African companies position themselves for global competitiveness. BCM outsourcing...
Beware the iceberg: Business continuity is too important not to outsource it
Mar 08,2018March 8, 2018
By outsourcing business continuity, African companies can position themselves for success in the global business environment. By Willem Olivier, GM:...
Planning an African recovery strategy
Nov 04,2016November 4, 2016
When it comes to developing a recovery plan, first listen carefully to your local contacts. By Pete Frielinghaus, Business Development...
When the chips are down, you need WAR
Oct 19,2016October 20, 2016
Work area recovery (WAR) is your haven when everything goes wrong. You need an expert provider. Fortunately, WAR is one...
Finding the right recovery site for your contact centre: Five points to consider
Nov 05,2014November 5, 2014
Contact/ call centres are complex organisations, and one mustn’t underestimate the importance of certain criteria. Based on its extensive experience...
Don’t let cost-cutting mentality compromise your contact centre: Great tip from ContinuitySA
Oct 24,2013October 24, 2013
Global business has yet to recover from the 2008 recession, and local business continues to battle with a volatile currency...