5 ways to build business resilience in an uncertain world (3 of 5)

Back to basics BCMWhen the chips are down, can you handle a return to basics? Give some thought to how your key businesses could be actioned manually, if worst comes to worst.

By Michael Davies, CEO, ContinuitySA

We’ve all imagined how we would cope with the aftermath of a nuclear attack or a violent revolution, when all the infrastructure on which we depend is destroyed. Foraging and hunting for food, chopping wood, finding a water source, learning to weave or work leather: what skills and tools would we need to survive?

The same thought process could be valuable in the business context. We are all highly dependent on information and communication technologies (ICT), a dependence that creates huge vulnerability. Although disaster recovery plans tend to begin with the ICT systems, there can be a delay in recovering them, so knowing which processes could be run manually—and how—would be a big step towards building in resilience.

For a retailer, it might be as simple as having a manual credit card machine on hand to cope with unavailable systems or a power blackout.

This back-to-basics approach will also help in the event that ICT systems stay down for longer than expected, perhaps caused by something beyond your control; for example, a national blackout or a terrorist attack that cripples the network.

Next time, a look at risk No 4—cyber-attack.

[author] [author_image timthumb=’on’]https://www.continuitysa.com/wp-content/uploads/2013/01/Michael-8-6400.jpg[/author_image] [author_info]Michael Davies has been involved in the Business Continuity Industry for more than ten years, having spent the last twenty years in the IT Industry with companies such as Dimension Data, Enterprise Technologies, Amdahl, Computer Configurations and MGX. Michael has predominantly been on the financial side of business with the most recent progression in 2011 being from financial director to CEO of ContinuitySA in 2011. He has spoken on organisational resilience and BCM at various conferences and heads up the largest independent BCM supplier in Southern Africa. Michael completed a B.comm degree from the University of Natal and a MBA from the Henley College in the UK. He is an affiliate of the Business Continuity Institute based in London and a member of the Institute of Directors. [/author_info] [/author]

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