2020 has seen more people speaking of “resilience” than ever before. While some organisations are well underway on their resilience...

2020 has seen more people speaking of “resilience” than ever before. While some organisations are well underway on their resilience...
A recent survey by ContinuitySA reveals how South African organisations responded to the challenges of lockdown—and what future working strategies...
The Covid-19 crisis has certainly put the spotlight on business continuity. While lockdowns and other imposed restrictions forced certain sectors...
Don’t waste this opportunity to build resilience into your call centre operations—this won’t be the last crisis we face. By...